Customer reviews of FS Performance Limited

By Ana C on 04 April 2018 | Verified purchase

I recently bought a car with them and they performed MOT right there, stating a warning airbag light was intermitent, but it wasn't on at the time of the MOT test. However, ever since I bought it, it had the faulty light on. I asked about what I should do with it in another garage, and they told me it shouldn't have passed the MOT, I should call FS and insist on it. The FS refused to take any further care of that. It is my fault not noticing the light immidiately, however I don't find it decent to ignore the problem. Also, they didn't accept paying for the car with the card, which was weird to begin with. All toghether, I do like the car and it serves me well, however you should not be entirely convinced of everything they say.

Reply from FS Performance Limited on 22/05/18

Hi, Firstly we would like to thank you for purchasing the vehicle from us at FS and taking time out to leave this review. We are sorry you haven't been totally satisfied with your purchase experience as we do pride ourselves in excellent customer service. However we do not conduct MOT testing and this is carried out by a third party garage. We did indicate to you there was an intermittent issue with the light when you test drove the vehicle. We have not chose to ignore the problem, we have highlighted the issue at the point of sale to you and discounted the vehicle accordingly. Once again we would like to thank you for your purchase and please do not hesitate to contact us directly if we can be of any assistance to you in the future. Best wishes FS Performance

By David B on 26 March 2018 | Verified purchase

very good service and prompt attention to detail. Would certainly recommend these guys to anyone looking out for a performance vehicle. All transaction details clearly explained and full vehicle documentation and history provided. All vehicles also provided with AA inspection and warranty.

Reply from FS Performance Limited on 07/04/18

Hi David, thanks for the many kind words we really appreciate you leaving us a review. We wish you all the best with your new purchase and hopefully we will see you again in the future if you decide to change cars. Regard FS Performance

By Gavin G on 18 March 2018 | Verified purchase

Really great garage so easy to deal with recommended to anyone and would definitely buy another car from them

Reply from FS Performance Limited on 07/04/18

Hi Gavin, Thanks for taking the time to leave us a review. It was a pleasure doing business with yourself we hope to see you again in the future! Regards FS Performance.

By Morgan A on 16 March 2018 | Verified purchase

Very Good service, good range of cars. Highly recommended and very happy with my car.

Reply from FS Performance Limited on 07/04/18

Hi Morgan, thanks for leaving us a review, we hope you enjoy your M135i and hopefully we will see you again in the future! Regards FS Performance.

By Greg H on 16 March 2018 | Verified purchase

Guys their seemed friendly and helpful Nice bunch of cars to look at I’m happy with the car I brought!

Reply from FS Performance Limited on 07/04/18

Hi Greg, thanks for leaving us a review means alot to us, glad to see you are enjoying your new purchase! We hope to see you again in the future if you decide to change cars. Regards FS Performance

By Richard R on 23 February 2018 | Verified purchase

The guys at FS Peeformance were great! Very accommodating and professional

Reply from FS Performance Limited on 12/03/18

Hi Richard, thanks for the kind words, we always try our best to be as accommodating for all of our customers, we hope you enjoy your new purchase. Regards FS Performance.

By Steven A on 08 February 2018 | Verified purchase

The guys at FS Performance have been great! A very easy and stress free way of working with thier customers! Super knowledgeable, honest and genuine!

Reply from FS Performance Limited on 12/03/18

Hi Steven, thanks for choosing us when you wanted a new car and thanks for the kind words, we hope you enjoy your new car and wish you all the best with it! Regards FS Performance.

By David G on 03 February 2018 | Verified purchase

Travelled down from Newcastle to see a BMW - the guys sent me a ton of pictures beforehand to make sure I knew what I was coming to see. Car was as promised and awesome drive home! Thanks!

Reply from FS Performance Limited on 07/02/18

Thank You David for taking out the time and travelling down to us and choosing us to purchase your new car. We do Try to be as transparent with all our customer so they know what they are buying. Hope your enjoying the new toy. Its a rare spec to find. All the best and once again thank you.

By Francesca O on 03 February 2018 | Verified purchase

Thank you for the purchase of my new vehicle. Fantastic customer service throughout. Highly recommend these guys

Reply from FS Performance Limited on 07/02/18

Thank you Francesca for your kind words. hope you are enjoying your new toy. Was Great doing business with you and hopefully we shall see you for the next one.

By Kevin M on 30 January 2018 | Verified purchase

Great service - no hard sales but thorough information and perfect communication throughout entire transaction from initial enquiry to collection of the car. I’d highly recommend the guys at FS Performance

Reply from FS Performance Limited on 01/03/18

Hi Kevin, thanks for the kind words, it was our pleasure to help you find your new car! We hope you enjoy it very much! Regards FS Performance